The level consultation - what happens?

The consultation will take less than an hour (for adults), and involves taking our level test and discussing your needs and results with a member of staff.

We then advise you on the most appropriate course for your needs and at your level.

Please note: if you have taken a course with us in the last six months, you do not need to take the Placement Test again. 


Children take a different form of test that takes approximately 20-30 minutes. In some cases, they do not need to take a test.


Our customer service staff will inform you of course schedules and provide further course details.

If a suitable course is available, you may register for a course with our customer service staff and pay the course fee, or we will reserve a place for you to be paid for within a deadline

If the course is fully booked, your name will be put on a waiting list. We will contact you if a place becomes available.